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Your questions answered.

I can't find the textbook I want.

We stock a wide selection of texts commonly assigned for university commerce courses, but we do not stock every book. We will be expanding into other areas of study in 2011. In the commerce field, we don't have course readers or frequently republished material, such as some law and accounting books. If you think we should offer the book you're looking for, let us know.


How much will I save?

It varies. Some texts are discounted as much as 60% for semester rentals. Year-long rentals are generally discounted about 20% less than semester rentals. Search for your books to find out.


How does the ordering process work?

Place books in your cart, and then click to checkout. You'll first be asked to supply your shipping information, and then you'll be redirected to a third-party website for credit card payment. Visa, MasterCard, American Express and Discover are all accepted. You can also pay from your PayPal balance. The transaction is encrypted and 100% secure.


When will I receive a book I've rented?

Usually, within 2-4 business days. Please allow 8 business days.


What condition will the book be in when I get it?

We make sure that all our books are in usable condition before sending them out. There may be highlighting and light note-taking, but the book will be in overall good condition. We buy new books, so a lot of the time you'll be getting a brand new text.


What can I do with a book I've rented?

Highlighting and light note-taking in pencil is acceptable, but don't write in pen or damage the book. If you return the book in a condition which makes it impossible for us to supply it to another customer, you will be billed the replacement cost.


How do I return a book?

To return a book, visit our returns page to create a return label. You must use this label or we won't be able to identify you. You are responsible for paying the postage for returning the book to us, but once we receive the book we will email you a voucher which you can redeem for a future rental at any time. The average cost of return postage is $6.50, and this will be the value of the voucher.